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The hotel is amazing, clean, has good facilities and is close to many locations in new cairo.The resturants affliated with the hotel La Varanda, and others are really good. The staff is polite and helpful. There is a Beauty saloon and Spa with the hotel building making it extra special. I would like to add a special thank you to Mr. Ahmed from the house keeping who handled the 4th floor during my stay ((morning shift)), he was very very polite helpfull and clean.
Menna
augusti 2025
The 1st room was very nice. Clean and new. But someone smoked in it though it was non smoking room. It took some time to get rid of the smell. The worst thing were weddings which took place Thursday Monday and it was not possible to sleep before 23:30 as it was very loud. The breakfast was very nice though almost the same menu every day. It was VERY cold in the restaurant - but after I asked to increase the temperature they did it. Not recommended for not officially married people. If you are a woman no men colleague or boyfriend allowed in your room. I am very sorry but I am not used to such morale police approach. Laundry did not work well - they didn't check for the spots, But when after request to redo it was done perfectly well. I was offered free upgrade after complaints. The lux room provided was amazing from decoration and furniture and huge size. Was very very quiet. But... it was old = not renovated for some time. And that was obvious.
Kseniia
maj 2025
I had a wonderful stay at Helnan Landmark Hotel. The room was clean, spacious, and very comfortable. The hotel's location is excellent, and all the facilities were in great condition. Everything was well organized and made for a very pleasant experience. A special thanks to Mariam at the reception, who was exceptionally friendly and professional. She made the check-in process smooth and went out of her way to assist with anything I needed. Her kindness and welcoming attitude truly made a positive difference in my stay. Highly recommended! I would definitely stay here again.
Mohamed
maj 2025
The room was comfortable. The one thing that stood out for me was the exceptional friendliness, professionalism and helpfulness of the front desk lady. Particularly Mariam (not sure what her surname is). She went out of her way to make sure that I was as comfortable as possible. Despite the language barrier, she made every effort to communicate in polite and friendly manner. She was extremely efficient and gave really good advice about the city and places of interest. Mariam is the reason why I will recommend the hotel and return with my family as soon as the opportunity avails itself. Thank you Mariam
Regan
april 2024
The hotel location was really good. Excellent location and close to many things in a walking distance. The staff was great, and Mostafa in the reception was really helpful. There was one day that I needed to transfer money and go exchange money, he went with me and guided me. Was so polite and helpful. Overall, my experience in Helnan was great, and extended another 2 days because the experience was good to me and comfortable.
Sherin
december 2024
Everything was absolutely fantastic! The rooms were very spacious and clean and very comfortable. Everything was perfect but the best was the level of customer service from the employees. Especially Sandra who went out of her way to make our stay as nice as possible. I have never felt more welcome than on that trip. I would highly recommend this hotel as it was truly a fantastic stay and also a great location.
Daniela
oktober 2024
It is my second time staying in this hotel. I will repeat it. The room was spacious and the view was lovely. The staff was friendly and always ready to help. The hotel location is good. The breakfast was one of a kind, tasty, delicious, and had a lot of variety. The best is that I felt at home.
Wael
augusti 2025
The location is perfect. the stuff are great and helpful. The cleanness is great, they clean the room is cleaned every day. I also tried the laundry service and they were fast and good. The breakfast is amazing.
Mohamed
augusti 2025
Value for money. The stay was good and Ms. Sandra was kind enough to upgrade my room. Since it was not my first time stay, I even got the room i requested for. Overall value for money and good location.
Biju
augusti 2025
Excellent Hotel. Like the Cleanliness and spacious rooms with good arrangement. Restaurant, swimming pool, over all arrangements, location, pleasant staff etc.
Sunil
juni 2024
Bokning:
+1 (888) 385-8465